Access our Audio Response system by calling 908-527-3749 or toll free 877-211-6999 (Press Option 1 for Audio Response)
The Wakefern FCU Audio Response system allows you to check your account and loan balances, review account history, transfer funds within your account, complete a check withdrawal request, and retrieve dividend and interest information and more.
Follow all entries with the # key
The System will prompt you to enter your account number & authorization code (If you need assistance with your account number or authorization code, please contact a Credit Union Representative at 908-527-3749, Option 2)
| Transactions: | |
|---|---|
| 79# Savings Withdrawal | 39# Checking Withdrawal |
| 787# Savings to Checking Transfer | 785# Savings to Loan Transfer |
| Balance Inquiries: | |
| 74# Savings Balance | 34# Checking Balance |
| 54# Loan Balance | 576# Loan Payoff Status |
| History Inquiries: | |
| 58# Last Transaction | 334# Checking Deposits |
| 573# Savings Deposits | 534# Checks Cleared |
| 579# Last Savings Withdrawal | 539# Last Checking Withdrawal |
| 572# Last Payroll Deduction | 523# Last ACH Deposit |
| 532# Last Dividend Amount | 533# Last Checking Deposit |
| 364# Check Number Inquiry | |
| Dividends & Interest: | |
| 933# YTD Share Dividends | 943# YTD Loan Interest |
| 793# Prior YTD Share Dividends | 794# Prior YTD Loan Inrterest |
| Miscellaneous: | |
| 746# Change Authorization Code | |
| 297# Place Withdrawal Restrictions |
Access Online Banking by clicking on the “Online Banking Login” button from the top of the page.
The Wakefern Federal Credit Union’s Online Banking System allows you to view your account and loan balances, review account history, transfer funds within your account and complete a check withdrawal request.
Click on the “Sign Up Now” link
The System will prompt you to enter some current account information. If you have not provided the credit union will an updated email address, this must be supplied before you are allowed to sign up. (If you are unsure of the email address you provided to the Credit Union, please contact a Credit Union Representative).
Enter your name exactly as it appears on your credit union statement (All upper case letters).
Create your own User ID (at least 6 but no more than 12 characters) & Password (alpha/numeric and at least 8 but no more than 10 characters). Your User ID and Password are case sensitive.
You will be prompted to set up Multifactor Authentication (Picture, phrase and 3 challenge questions)
Enable “Forgot My Password” function by clicking on the “Your Preferences” tab. To the right of the page, Click on “Password Reset” to setup your password reset challenge question.
To sign up for eStatements, go to “Your Preferences”, “eStatement Selection” and change the service from Mail to Electronic.